By Appointment Only: 1/7 Railway Terrace, Off 24 Ocean Street, Victor Harbor, South Australia 5211
If you’re looking to return your order for whatever reason, we’re here to help! We offer returns within 14 days of purchase. You can return your product for store credit or a refund to the original payment method less the original actual postage costs & postage return costs..
Please note the following exceptions to our return and refund policy.
- Discounted items are final and cannot be returned or exchanged.
- Returned items must be returned in original product packaging.
- Returned items must have no visible signs of wear or use.
To initiate a return, please complete the following steps:
- Reply to your order confirmation email to request which products you would like to return.
- Print the prepaid return shipping label that you will receive by email.
- Send all items back to us using the label provided.
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